Voice Analytics

Comprehensive voice communication analytics and insights

Total Calls

12,847

+15.3%from last period

Answer Rate

68.4%

+2.1%from last period

Avg. Duration

4:32

-0:15from last period

Conversion Rate

3.7%

+0.8%from last period

Call Volume Trends

Daily call volume over the selected period

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Call Outcomes

Distribution of call results and outcomes

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Peak Hours

Call activity by hour of day

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Geographic Distribution

Call distribution by location

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