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How do I set up WhatsApp integration?
To set up WhatsApp integration, go to Integrations > WhatsApp and follow the setup wizard. You'll need a WhatsApp Business account and API access.
How can I import contacts in bulk?
You can import contacts by going to Contacts Manager > Import. We support CSV, Excel, and vCard formats. Make sure your file includes required fields like name and phone number.
What are the rate limits for API calls?
API rate limits depend on your plan: Starter (100 calls/hour), Professional (1,000 calls/hour), Enterprise (10,000 calls/hour). Contact support for custom limits.
How do I create message templates?
Go to Template Manager > Create Template. Choose your channel (WhatsApp, SMS, Email), design your message with variables, and submit for approval if required.
Can I schedule campaigns for different time zones?
Yes! In Campaign Manager, you can set timezone-specific scheduling. The system will automatically adjust send times based on each contact's timezone.