Insights Dashboard

Analytics and performance metrics for your communication platform

Total Conversations

2,853

+12.5%from last month

Bot Resolutions

1,429

+18.2%from last month

Active Users

12,234

+4.3%from last month

Avg. Response Time

3.2 min

-0.8 minfrom last month

Conversation Trends

Daily conversation volume and resolution rate

Channel Distribution

Conversations by communication channel

Customer Satisfaction

Overall satisfaction score trend

Response Time Distribution

Average response time by hour

System Health

Platform performance metrics

API Uptime99.9%

Bot Accuracy94.2%

Channel Health98.5%