Bot Analytics
Comprehensive insights into your bot performance and user interactions
Total Conversations
2,847
+12.5%from last period
Success Rate
89.2%
+2.1%from last period
Avg Response Time
1.3s
-0.2sfrom last period
Active Users
1,234
+8.3%from last period
Intent Distribution
Most common user intents
Product Inquiry
35%Order Status
25%Technical Support
20%Billing Question
15%Other
5%Device Usage
User device preferences
Mobile65%
Desktop30%
Tablet5%
Channel Usage
Communication channels
Website45%
WhatsApp30%
Facebook15%
Instagram10%
Top Questions
Most frequently asked questions
1
How do I track my order?
156 times asked
12%
2
What payment methods do you accept?
142 times asked
8%
3
How do I reset my password?
128 times asked
5%
4
Do you offer international shipping?
112 times asked
15%
5
How can I cancel my subscription?
98 times asked
3%